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Consumer expectations are higher than ever, thanks to speedy innovations such as Amazon Prime Now, which offers two-hour delivery in certain US cities. Super-fast delivery
“If I take care of my character, my reputation will take care of itself.” While this saying is used in reference to a person’s reputation,
Just starting out in e-commerce? With borderless economies, endless innovations such as personalization, chatbots and all things AI, an online business can get bigger overnight—whether
Back in 2018, Amazon changed its community guidelines and banned incentivized reviews tied to free or discounted products—and sellers are still suspended regularly for review
Amazon owned a big piece of the peak selling season in 2017, accounting for roughly half of all holiday e-commerce sales in the U.S.
We recently teamed up with customer journey optimization (CJO) company Yieldify to discuss what online sellers need to know about eCommerce disengagement in an age
Lead conversion is a big win for eCommerce business owners. Yet, there are myriad steps that can—and should—be taken after you successfully convert your prospects
When you first start selling online, receiving negative customer feedback can feel like a real kick in the teeth. You’ve put in all the hard
Many online shoppers expect that shipping will be free, regardless of the item’s size or weight. If you want to be competitive, then you’re probably
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