Want to sell to more companies? Grow your B2B business faster. Here’s how:
Our eCommerce service desk software powers support for thousands of businesses worldwide
And we don’t let them down
EXPAND AND CENTRALIZE
There’s a huge opportunity to be seized by branching out into alternative B2B eCommerce platforms. The top five are Shopify Plus, BigCommerce, Oracle SuiteCommerce, WooCommerce B2B, and Pepperi — all of which are supported by eDesk.
Our single, centralized inbox means your agents can respond quickly and effectively, no matter how many platforms you’re on. Manage customer service, optimize listings, and track your store’s performance, all in one place. See for yourself with a free 14-day trial.
HARNESS THE POWER OF AI
With eDesk’s AI Translation tool, the world really is your oyster. You can market your eCommerce business across the world, without having to speak any language other than your own, as it will translate everything for you with incredible fluency and accuracy. Break down language barriers and build trust — the outgoing message language will auto-adjust to align with the language most used by the customer in the ticket thread, or you can choose manually.
FOCUS AND ENHANCE
Find out where in the world your product will sell best with in-depth market research, then track its success with eDesk’s powerful analytics tools, so you can remain flexible and reactive to any market movements worldwide. Gain live insights into which products are gaining the most traction, and where in the world that’s happening at any given moment. Focus on the most rewarding listings, based on data, not guesswork.
STRESS-FREE SHIPPING
Shipping queries and order tracking are time-consuming — and that’s when you’re shipping within the US, let alone around the world. If you want to mail products worldwide, you need a foolproof, straightforward, streamlined shipping solution. And that’s where eDesk comes in. eDesk’s automated ticketing system helps you reclaim your time and efficiently address shipping queries through automation, smooth workflows and AI-powered functions. Happier B2B customers, less work, more money in your pocket.
FEEDBACK REVIEW
Find out what works, what doesn’t, and what makes you the most money at any given moment, wherever your customers are in the world. Make sure there’s enough demand, factor in additional costs and the increased risks associated with international mailing, and watch your eCommerce business flourish. Streamline your processes, remain reactive and helpful to your clients, and manage your customer service operations from a single, integrated platform, so you never miss a beat.
14-day trial | no credit card required | guided setup
Zufriedenere Kunden, wo auch immer Sie verkaufen.
