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Last year, Amazon experienced record levels of holiday sales as shoppers around the world ordered billions of products. But this holiday season will be even bigger for eCommerce, despite
A guest post from our friends at EasyPost, whose Shipping API solves complex logistics problems for online merchants. Customer service is at the forefront of
eCommerce sales in the European Union reached €717 billion in 2020, yet VAT fraud costs EU member states as much as €50 billion each year. The
The holiday season is undoubtedly the most important time of year for eCommerce merchants. Sales from Cyber 5 (the five days between Thanksgiving to Cyber
Cuando se trata de plataformas de atención al cliente, Zendesk y Freshdesk son algunas de las soluciones de helpdesk más conocidas del mercado. Ambas gozan
Artículo de invitado de Brian Dean de Backlinko Aprovechar una categoría de productos en tendencia puede ser una mina de oro para cualquier sitio de
With online sales activity increasing during the COVID-19 pandemic, more and more businesses are turning to eCommerce helpdesk software to boost their business. Transaction Intelligence
Takeaway 1. The shift to digital in 2020 has led to a $400B eCommerce logjam, with 1 in 6 online purchases generating a customer support
Business thrives on data, and none more so than eCommerce businesses. Using tools to collect your own data, like a helpdesk, can provide Transaction Intelligence
In the past year, eCommerce sales in the US have been up by 32.4% year-over-year, and this growth shows no sign of slowing down. In
As this year draws to a close it feels more appropriate than ever to look ahead with a positive frame of mind and recognize that
If you’re involved in the running of an enterprise business, you will already know the importance of implementing business solutions that are purpose-built for large
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