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Los gestores del servicio de atención al cliente siempre han requerido experiencia y capacidad para mantenerse flexibles ante los cambios. En 2024, aún más. El
A medida que nos adentramos en 2023, el servicio al cliente nunca ha sido tan importante. Las investigaciones demuestran que El 86% de los clientes
La elección del mejor software de carrito de la compra para su empresa dependerá de varios factores, desde el tamaño y los objetivos de la
Pregunte a cualquier vendedor de comercio electrónico sobre los principales problemas que pesan en su mente (y en su balance) y, sin duda, la cadena
If your company is ready to ramp up its customer service efficiency and productivity, there can be no better way of doing so than by
Increasing customer loyalty is one of the most important factors in running a successful business. This is because research shows that typically, 80% of a
Today’s consumers have high expectations when it comes to the brands they interact with delivering a positive customer experience. And many leading brands are responding
Customer Relationship Management (CRM) software has been a game-changer for many businesses looking to grow their business, provide excellent customer service and expertly manage their
If you’re thinking about starting a dropshipping business or you’re already using this method to generate a profit but want to increase revenue by adding
Many business owners think that acquiring new customers is the way forward when it comes to maximising profits and growth. But the stark truth that
Loyalty cards broke my wallet. My favourite leather wallet blew out under the pressure of these credit card lookalikes, so I decided to take a
A famous quote from American retail magnate Sam Walton, founder of Walmart, says: “There is only one boss. The customer. And he can fire everybody
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