Auteur : Cillian Bracken-Conway

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Choosing the Right Helpdesk Software

If your company is ready to ramp up its customer service efficiency and productivity, there can be no better way of doing so than by

10 Ways to Increase Customer Loyalty

10 Ways to Increase Customer Loyalty

Increasing customer loyalty is one of the most important factors in running a successful business. This is because research shows that typically, 80% of a

eCommerce holiday season

Things To Avoid This Holiday Season!

Last year, Amazon experienced record levels of holiday sales as shoppers around the world ordered billions of products. But this holiday season will be even bigger for eCommerce, despite

eCommerce CRM Software: 7 Of The Best Solutions

Customer Relationship Management (CRM) software has been a game-changer for many businesses looking to grow their business, provide excellent customer service and expertly manage their