Catégorie : Service à la clientèle

Getting your products on Amazon might be the best step to take your business to the next level. With around 50% of shoppers turning to

Cultivating engagement between your customers and eCommerce site is the secret to success as an online seller. According to research conducted by Marketo, the level

If I didn’t know better, I’d believe that to run a successful online store all I need to do is find a product, set up

There’s no better feeling than making your first sale as an ecommerce professional.

As a species, we’re almost unhealthily obsessed with technology.

Personalized service.

100 years ago, you only had to worry about serving the customers who’d physically enter your store.

I remember my first position in a sales team.

No matter how well you run your ecommerce business, you can’t please everybody. The occasional customer complaint is almost inevitable for online sellers, especially if

Consumer expectations are higher than ever, thanks to speedy innovations such as Amazon Prime Now, which offers two-hour delivery in certain US cities. Super-fast delivery