Catégorie : Service à la clientèle

Every eCommerce business wants positive feedback, but a negative comment isn’t the end of the world. Remember, the purpose of feedback is to help your

Consumers are dramatically changing the face of customer service, and with the latest technologies helping to make businesses more available, consumers are demanding 24/7 accessibility,

Don’t tell my boss but I’m feeling generous and have decided to share two completely free templates directly from eDesk Feedback which you can use

The long term success of any online business relies on international eCommerce customer support. Now more than ever, customers want to feel an affinity with