Autore: Cillian Bracken-Conway

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Responding to Amazon reviews

8 Tips for Responding to Amazon Reviews

If you sell products on Amazon, you’ll know how important good reviews are. Reviews are an essential form of social proof, and Amazon decided early

eCommerce Seller Happy

7 Ways an eCommerce Helpdesk Can Boost Your Business

With online sales activity increasing during the COVID-19 pandemic, more and more businesses are turning to eCommerce helpdesk software to boost their business. Transaction Intelligence

Customer support trends

7 Top Customer Support Trends for 2021

Just like a classic car, aged whiskey or that little black dress, superior customer service never goes out of style. Companies like First Direct, Lakeland,