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Consider this: Increasing your customer retention by just 5% can lift your profits by 25%. What makes customer loyalty so profitable, exactly? Well, loyal customers
The popularity of online shopping continues to surge and as a result, an ever-growing army of eCommerce merchants are entering the market. With the competition
You’ve taken the first big step and you’ve created an eBay store. You have your stock waiting to go and your courier on speed dial.
49% of consumers say that not being able to touch a product is one of the worst parts of shopping online. This means online retailers
User experience has become the main priority for retailers when setting up or improving their eCommerce website. In 2020, online shoppers demand a quick, and
Tired of handing your profits to retailers? Wondering about the benefits of direct to consumer (D2C) eCommerce? We’re weighing up the pros and cons in
As a paid advertising service, eBay Promoted Listings is an opportunity to get your inventory in front of more potential customers. If used effectively it
It’s official: artificial intelligence (AI) is taking over eCommerce! By 2025, Gartner predicts 95 percent of all customer interactions will be powered by AI. If
In April 2020, TikTok had a whopping 800 million active users globally! As you read this, its that figure will be even larger, considering how
Guest post by Sharline from Leeline Sourcing Business owners want to stand out among millions of eCommerce peers. One way of doing this is to
In the US alone, B2B eCommerce is soon expected to reach $1.8 trillion, according to Forrester. Targeting a chunk of this expanding market, an increasing
8 out of 10 consumers say they would switch to a brand’s competitor because of poor customer service. From slow responses to incoherent replies, a
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