Why Your Business Should Be Using The Amazon Product Lifecycle Support Program
Your business’s relationship with your customers doesn’t end at the point of sale. Your
Ann O'Sullivan
September 10, 2024
Supporting $20BN+ annual eCommerce sales worldwide for sellers large and small
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Only eDesk enables you to associate each customer message with the order and full customer history, across EVERY sales channel. Deploy personalization at scale by automatically using personal data in responses.
Everything you need to respond to a query in one place:
Create happier, more high-performing teams with eDesk’s AI-powered automations AND happier, more satisfied customers with rapid and personalized responses to queries 24/7.
Radically improve customer support performance with:
Ensure customer questions are addressed comprehensively and rapidly, first time. With a suite of collaboration tools you can manually and automatically loop in and track responses from your colleagues.
Radically improve customer support performance with:
A full suite of up to the minute reports on all aspects of your customer operations, enables you to make better decisions in resource, channel and product management.
Stay ahead with live reporting on:
eDesk’s Feedback module enables you easily automate review requests to happy customers, ensuring you achieve the highest volume of 5-star reviews; enabling you to grow faster and scale more profitably.
Stay ahead with live reporting on:
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