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Phone House

Deliver seamless customer support on Phone House with eDesk. By connecting your Phone House account to eDesk, you can consolidate messages, orders, and essential information from Phone House and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your Phone House Spain customers.

About Phone House Spain

Phone house is a leader in the telecommunications market in Spain.

How does Phone House Spain work with eDesk?

Once you connect your Phone House Spain to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Phone House Spain to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Phone House Spain app?

Connecting your Phone House Spain account to eDesk will allow you to see all your buyer messages from that Phone House Spain account directly in your eDesk Mailbox.

You will also see the relevant Phone House Spain customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Phone House Spain will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Phone House Spain channel reporting

Built in auto replies

Manage your Phone House Spain marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Benefits

Use eDesks smart inbox to effectively manage Phone House SLAs. Automatically centralize and prioritize expiring tickets from Phone House and other sales channels in eDesk to meet customer expectations
Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
Resolve customer issues in a flash with automatic ticket creation when an incident is raised in Mirakl. You’ll have flexibility to message either the customer or Phone House centrally, when operator intervention is necessary.
Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer order data from Phone House.
Utilize comprehensive reporting features to analyze support performance for Phone House against other channels, make data-driven decisions, and enhance overall efficiency.
Auto-translate messages for a global audience, expanding your reach and breaking language barriers on the Phone House marketplace.

Streamline Phone House customer support with centralized customer and operator communications in eDesk.

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Resources

How to connect Phone House with eDesk »

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