Want to sell more on eBay, with less effort? Of course you do. Here’s how to boost sales, grow your business faster, and gain that crucial competitive edge.
Our eCommerce service desk software powers support for thousands of businesses worldwide
And we don’t let them down
ALL IN ONE PLACE
Great products are just the start. To grow your eBay store you need to manage customer service, optimize listings, and track your store’s performance, all in one place. eDesk’s single, centralized inbox means your agents can respond quickly and effectively. See for yourself with a free 14-day trial.
BE SEEN EVERYWHERE
Have you tried an eBay-promoted listings campaign yet? They can be a powerful tool to boost your visibility and your sales. Get your inventory in front of more potential customers, and give your sales figures a real boost.
FOCUS AND ENHANCE
eDesk’s powerful analytics tools mean you can track trends, queries, and the success of your campaigns, all in real time. They provide insights into which products are gaining the most traction, so you can focus on the most rewarding listings, based on data, not guesswork.
STRESS-FREE SHIPPING
Shipping queries and order tracking are time-consuming. eDesk’s automated ticketing system helps you reclaim your time and efficiently address shipping queries through automation, smooth workflows and AI-powered functions. Happier customers, less work, more money in your pocket.
FEEDBACK REVIEW
Promptly and professionally addressing complaints can turn a negative review into a positive one. eDesk’s feedback module tracks all interactions on eBay, and alerts you in real time to any negative reviews. This enables you to resolve issues before they escalate, so you can protect your hard-earned positive rating and reputation.
1.5x
Over the course of a year, Pertemba almost doubled their marketplace presence from 90 to an impressive 130 sales channels, all while streamlining their second-line response team from 12 agents to just 7.
-38%
Wetsuit Outlet achieved a remarkable reduction of 38% in response times since implementing eDesk. Additionally, adopting eDesk has improved customer satisfaction as evidenced by their 5-star Trustpilot score.
+66%
Sauder has seen a remarkable 66% increase in efficiency, with the agents now personally replying to 50+ tickets each day – all with the ability to connect customer touchpoints and deliver personalized experiences resulting in a 98% satisfaction rate.
14-day trial | no credit card required | guided setup
Happier customers, wherever you sell.
