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Business thrives on data, and none more so than eCommerce businesses. Using tools to collect your own data, like a helpdesk, can provide Transaction Intelligence
London, 16th March 2021: Global online sales grew 27.6% in 2020 to reach $4.28tn [1] and the number of transactions needing customer support increased from
CEO Alex Payne discusses the future of eDesk, as the company enters the next phase of its growth. Online shopping has changed… forever. Over the
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