Benefits

  • Streamline order management with a comprehensive view of Shipstation order data alongside each support ticket in eDesk for quick access to relevant information.
  • Use smart snippets to automatically insert Shipstation order data into responses and automated message templates for quicker personalization.

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eDesk Talk

Speak directly to your customers with eDesk’s native voice solution.

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ChannelEngine

Streamline communication with your Channel Engine marketplace customers with smart, centralized customer support in eDesk.

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BigCommerce

Send/receive messages from BigCommerce customers and view order data

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Webstore