Benefits

  • Streamline order management with a comprehensive view of Shipstation order data alongside each support ticket in eDesk for quick access to relevant information.
  • Use smart snippets to automatically insert Shipstation order data into responses and automated message templates for quicker personalization.

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TikTok

Streamline TikTok Shop customer support with smart, centralized customer support in eDesk.

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Social Media
Gmail

Automatically forward emails from Outlook into eDesk.

Support Email & Comms
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Send/receive messages from Magento customers and view order data

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