Our help desk powers support for thousands of eCommerce businesses worldwide

Why eDesk for Marketplaces?
Managing customer support across multiple marketplaces is complex, time-consuming, and prone to inefficiencies.
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How eDesk for Marketplaces Works
We use generative AI to transform ecommerce support, automating responses and enhancing customer satisfaction.
AI Automations
Streamline support with intelligent ticket routing, automated replies, and sentiment analysis.




“So far, 40% of all conversations coming into chat are fully automated using eDesk's AI. This frees up our human agents to focus on more personalized interactions and complex issues."
Chad Warren
Sr. Manager of Customer Service

Marketplace Integrations
Seamless Support Across 250+ Sales Channels – Wherever You Sell, We Connect!
eDesk natively connects with over 250+ leading apps








FAQs
Answers to frequently asked questions.
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