Our help desk powers support for thousands of eCommerce businesses worldwide

Why eDesk for Marketplaces?

Managing customer support across multiple marketplaces is complex, time-consuming, and prone to inefficiencies.

PreviousNext

Explore eDesk

How eDesk for Marketplaces Works

We use generative AI to transform ecommerce support, automating responses and enhancing customer satisfaction.

AI Automations
Streamline support with intelligent ticket routing, automated replies, and sentiment analysis.

“So far, 40% of all conversations coming into chat are fully automated using eDesk's AI. This frees up our human agents to focus on more personalized interactions and complex issues."

Chad Warren

Sr. Manager of Customer Service

Marketplace Integrations

Seamless Support Across 250+ Sales Channels – Wherever You Sell, We Connect!

eDesk natively connects with over 250+ leading apps

FAQs

Answers to frequently asked questions.

test

test

test

test

test

test

test

Free Trial

Try eDesk free for 14 Days

Start a free 14-day trial to see how eDesk streamlines eCommerce support with AI, automation, and multi-channel integration—no credit card required!

Professional
Most popular
Most popular

Streamline and optimize your entire support operation

Start with a 14-day free trial that includes every feature, then pick the plan that’s right for you.

Start for Free
or try our pricing calculator