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Zendesk works fine for many businesses. But if you run an online store, you probably already know it feels clunky. You’re toggling between tabs. Your
When a customer emails your support team at midnight, you’re probably asleep. But an AI system isn’t. It’s reading their message, understanding their problem, and
When a customer emails your support team at midnight, you’re probably asleep. But an AI system isn’t. It’s reading their message, understanding their problem, and
How do you sell on multiple platforms without drowning in admin work? The answer is WooCommerce multichannel integrations. These tools connect your WooCommerce store to
Your customer just bought something at 2 AM with a question about shipping. By 8 AM, they’re frustrated because nobody answered. By noon, they’ve left
Black Friday is the highlight of the year for online sellers. It’s the ultimate opportunity to boost revenue, clear out inventory, and bring in new
Want to know the best Black Friday tips for Amazon sellers? You’ve come to the right place. If you’re an Amazon seller, you’ll know there’s
As an eBay seller, your competitors are already gearing up for Black Friday and Cyber Monday (BFCM). Are you? Don’t get left behind—avoid these common
Introduction eCommerce helpdesk software centralizes customer support across multiple sales channels into one unified platform. It’s essential for online retailers managing high ticket volumes, automating
What is AI for Shopify, and why should you care? In short, it connects the store data you already have with smarter tools that help
Can Shopify automation really move the needle on abandoned carts? Yes, when you combine Shopify real-time support with a few targeted Shopify automation workflows, you
Why does Shopify omnichannel support matter for modern eCommerce brands? Because today’s customers expect seamless experiences whether they’re shopping on your Shopify store, messaging you
