eDesk Home
Login
Book a demo
Start for free
eDesk Home

Back to directory

PrestaShop

Deliver seamless customer support on PrestaShop with eDesk. By connecting your PrestaShop store to eDesk, you can consolidate messages, orders, and essential information from PrestaShop and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your PrestaShop customers.

Benefits

  • Automatically centralize and prioritize expiring tickets from PrestaShop and other sales channels in eDesk to meet customer expectations
  • Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
  • Collaborate with other agents and external third parties such as a fulfillment service or supplier centrally in the eDesk ticket for efficient resolution.
  • Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer order data from PrestaShop
  • Utilize comprehensive reporting features to analyze support performance for PrestaShop against other channels, make data-driven decisions, and enhance overall efficiency.

Start for free

Send/receive messages to/from your Prestashop customers.

Categories

Resources

How to connect PrestaShop with eDesk »

Explore 250+ other apps & integrations

Sharaf DG

About Sharaf DG Sharaf DG is an online electronics retailer that’s based in the United Arab Emirates. SharafDG has a wide selection of smartphones and ...

Shopify

Sprinter

About Sprinter Sprinter is a leading European sports and outdoor clothing retailer that’s based in Spain. Sprinter’s marketplace offers the best brands and specialized sellers ...

Coravin

About Coravin Coravin is a global wine technology retailer offering wine preservation systems and a broad selection of highly sought after bottles. Its marketplace sells ...
eDesk

The All-in-One Help Desk for eCommerce

Discover our other products
Repricer.com
feedbackExpress.com
Compare
Alternatives
Features
Integrations
Resources
Guides
Company
Follow along with us
Facebook Twitter Youtube Linkedin Instagram
Facebook Twitter Youtube Linkedin Instagram

Choose your language

© eDesk 2022, All rights reserved.

Privacy Policy

Website Terms