eDesk logo
eDesk logo
Main Menu
Get started

Back to directory

Auchan

Deliver seamless customer support on Auchan with eDesk. By connecting your Auchan account to eDesk, you can consolidate messages, orders, and essential information from Auchan and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your Auchan customers.

Benefits

  • Use eDesks smart inbox to effectively manage Auchan SLAs. Automatically centralize and prioritize expiring tickets from Auchan and other sales channels in eDesk to meet customer expectations
  • Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
  • Resolve customer issues in a flash with automatic ticket creation when an incident is raised in Mirakl. You’ll have flexibility to message either the customer or Auchan centrally, when operator intervention is necessary.
  • Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer order data from Auchan.
  • Utilize comprehensive reporting features to analyze support performance for Auchan against other channels, make data-driven decisions, and enhance overall efficiency.
  • Auto-translate messages for a global audience, expanding your reach and breaking language barriers on the Auchan marketplace.

Streamline Auchan customer support with centralized customer and operator communications in eDesk.

Categories

Resources

How to connect Auchan with eDesk »

Explore 250+ other apps & integrations

Yahoo

Carrefour France

About Carrefour France With more than 12,225 stores in over 30 countries, Carrefour is one of the largest hypermarket retailers in the world. Carrefour receives ...

Outlook

eDesk Knowledge base

eDesk

The All-in-One Help Desk for eCommerce

Discover our other products
Compare
Alternatives
Features
Integrations
Resources
Guides
Company
Follow along with us
Facebook Twitter Youtube Linkedin Instagram
Facebook Twitter Youtube Linkedin Instagram

Choose your language

© eDesk 2022, All rights reserved.

Privacy Policy

Website Terms