Decathlon

Deliver seamless customer support on Decathlon with eDesk. By connecting your Decathlon account to eDesk, you can consolidate messages, orders, and essential information from Decathlon and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your Decathlon customers.

Benefits

Use eDesks smart inbox to effectively manage Decathlon SLAs. Automatically centralize and prioritize expiring tickets from Decathlon and other sales channels in eDesk to meet customer expectations
Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
Resolve customer issues in a flash with automatic ticket creation when an incident is raised in Mirakl. You’ll have flexibility to message either the customer or Decathlon centrally, when operator intervention is necessary.
Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer order data from Decathlon.
Utilize comprehensive reporting features to analyze support performance for Decathlon against other channels, make data-driven decisions, and enhance overall efficiency.
Auto-translate messages for a global audience, expanding your reach and breaking language barriers on the Decathlon marketplace.

Streamline Decathlon customer support with centralized customer and operator communications in eDesk.

How to connect Decathlon with eDesk »

Learn more about our Decatlon Integration »

Explore 250+ other apps & integrations

Exelon

aasas

1800 Flowers

About 1800 Flowers 1-800-Flowers.com is a floral and foods gift retailer and distribution company in the United States. How does 1800 Flowers work with eDesk? ...

Shop Premier Outlets

ManoMano

About ManoMano ManoMano is a European marketplace specialising in DIY, home improvement and gardening supplies. Launched in France, it now also operates in Belgium, Germany, ...

Decathlon

Benefits

Categories

Resources

Explore 250+ other apps & integrations

Exelon

1800 Flowers

Shop Premier Outlets

ManoMano

Discover our other products

Compare

Alternatives

Features

Integrations

Resources

Guides

Company

Follow along with us