FeelUnique

Deliver seamless customer support on FeelUnique with eDesk. By connecting your FeelUnique account to eDesk, you can consolidate messages, orders, and essential information from FeelUnique and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your FeelUnique customers.

About FeelUnique

Beauty that’s more than skin deep. Feelunique is Europe’s leading online premium beauty retailer. With 1.3 million active customers in 120 countries, Feelunique has 140,000 daily visits to its website, and ships 18,000 products every day,

How does FeelUnique work with eDesk?

Once you connect your FeelUnique to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect FeelUnique to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the FeelUnique app?

Connecting your FeelUnique account to eDesk will allow you to see all your buyer messages from that FeelUnique account directly in your eDesk Mailbox.

You will also see the relevant FeelUnique customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.