Klaviyo
eDesk Feedback will help you improve your online brand reputation by automating feedback requests on Amazon, eBay, FNAC, CDiscount, Shopify, Magento, Bigcommerce, Prestashop, Trustpilot and Google. Feedback allows you to centrally configure custom feedback rules to trigger smart selective feedback requests when a customer meets your rule conditions. When negative feedback is received, automations can be used to quickly assign the ticket to an agent and even respond on their behalf.
Benefits
- Unlock more conversions by triggering the right message at exactly the right time based on customer support interactions.
- Automate sentiment based campaigns to win back unhappy customers
- Take control of your Klaviyo campaigns with increased rule customization and customer personalization.
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Exelon
Streamline Exelon customer support with centralized customer and operator communications in eDesk.
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Sync and view order information and add notes inside eDesk.
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