About Nature & Découvertes
Since its creation in 1990, Nature et Découvertes has offered a quality, inspiring, innovative and committed range of products and services, which promotes the treasures of nature and invites everyone to act responsibly for a better world.
How does Nature & Découvertes work with eDesk?
Once you connect your Nature & Découvertes to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Nature & Découvertes to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.
What are the benefits of using the Nature & Découvertes app?
Connecting your Nature & Découvertes account to eDesk will allow you to see all your buyer messages from that Nature & Découvertes account directly in your eDesk Mailbox.
You will also see the relevant Nature & Découvertes customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Nature & Découvertes will be displayed within your eDesk account too.
You can also take advantage of all the amazing features eDesk has to offer:
A centralized inbox for all apps
Real-time dynamic Insights
Full team and Nature & Découvertes channel reporting
Built in auto replies
Manage your Nature & Découvertes marketplace SLAs
Auto-translate your messages
Respond faster with snippets and templates
