Private Sport Shop France

Deliver seamless customer support on Private Sport Shop France with eDesk. By connecting your Private Sport Shop France account to eDesk, you can consolidate messages, orders, and essential information from Private Sport Shop France and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your Private Sport Shop customers.

About Private Sport Shop

Private Sport Shop (‘PSS’) is a leading online ‘flash’ sales retailer, partnering with leading brands to sell excess stock at significantly discounted prices.

How does Private Sport Shop work with eDesk?

Once you connect your Private Sport Shop to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Private Sport Shop to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Private Sport Shop app?

Connecting your Private Sport Shop account to eDesk will allow you to see all your buyer messages from that Private Sport Shop account directly in your eDesk Mailbox.

You will also see the relevant Private Sport Shop customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Private Sport Shop will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Private Sport Shop channel reporting

Built in auto replies

Manage your Private Sport Shop marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Benefits

  • Use eDesks smart inbox to effectively manage Private Sport Shop France SLAs. Automatically centralize and prioritize expiring tickets from Private Sport Shop France and other sales channels in eDesk to meet customer expectations
  • Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
  • Resolve customer issues in a flash with automatic ticket creation when an incident is raised in Mirakl. You’ll have flexibility to message either the customer or Private Sport Shop France centrally, when operator intervention is necessary.
  • Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer order data from Private Sport Shop France.
  • Utilize comprehensive reporting features to analyze support performance for Private Sport Shop France against other channels, make data-driven decisions, and enhance overall efficiency.
  • Auto-translate messages for a global audience, expanding your reach and breaking language barriers on the Private Sport Shop France marketplace.

Streamline Private Sport Shop France customer support with centralized customer and operator communications in eDesk.

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