Back to directory

Something Navy

Deliver seamless customer support on Something Navy with eDesk. By connecting your Something Navy account to eDesk, you can consolidate messages, orders, and essential information from Something Navy and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your Something Navy customers.

About Something Navy

Something Navy is a leading US fashion, lifestyle, and media brand.

How does Something Navy work with eDesk?

Once you connect your Something Navy to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Something Navy to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Something Navy app?

Connecting your Something Navy account to eDesk will allow you to see all your buyer messages from that Something Navy account directly in your eDesk Mailbox.

You will also see the relevant Something Navy customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.

All your orders on Something Navy will be displayed within your eDesk account too.

You can also take advantage of all the amazing features eDesk has to offer:

A centralized inbox for all apps
Real-time dynamic Insights

Full team and Something Navy channel reporting

Built in auto replies

Manage your Something Navy marketplace SLAs

Auto-translate your messages

Respond faster with snippets and templates

Benefits

Use eDesks smart inbox to effectively manage Something Navy SLAs. Automatically centralize and prioritize expiring tickets from Something Navy and other sales channels in eDesk to meet customer expectations
Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
Resolve customer issues in a flash with automatic ticket creation when an incident is raised in Mirakl. You’ll have flexibility to message either the customer or Something Navy centrally, when operator intervention is necessary.
Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer order data from Something Navy.
Utilize comprehensive reporting features to analyze support performance for Something Navy against other channels, make data-driven decisions, and enhance overall efficiency.
Auto-translate messages for a global audience, expanding your reach and breaking language barriers on the Something Navy marketplace.

Streamline Something Navy customer support with centralized customer and operator communications in eDesk.

Categories

Resources

How to connect Something Navy with eDesk »

Explore 250+ other apps & integrations

Coin

About Coin Coin is an Italian fashion, beauty, and homewares retailer. How does Coin work with eDesk? Once you connect your Coin to eDesk, it ...

VoloCommerce

About Volo Volo provides an end-to-end ecommerce platform, a reporting platform and services to grow your sales and profits on Amazon, eBay, OnBuy, web stores… ...

Sharaf DG

About Sharaf DG Sharaf DG is an online electronics retailer that’s based in the United Arab Emirates. SharafDG has a wide selection of smartphones and ...

Douglas

About Douglas Douglas is the leading premium beauty group in Europe, offering more than 160,000 beauty and lifestyle products in their e-commerce platform. How does ...