Voelkner Re-in

Deliver seamless customer support on Voelkner Re-in with eDesk. By connecting your Voelkner Re-in account to eDesk, you can consolidate messages, orders, and essential information from Voelkner Re-in and your other sales and communication channels in one centralized platform, streamlining your Support Team's workflow.

Send/receive messages to/from your Voelkner Re-in customers.

About Voelkner Re-in

Voelkner.de is more than an average online shop. More than 6.4 million satisfied customers look forward to a diverse and generous selection of items from the areas of electrical engineering, tools, IT and household.

How does Voelkner Re-in work with eDesk?

Once you connect your Voelkner Re-in to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
Connect Voelkner Re-in to eDesk to get all the information you need on-hand and respond faster to customer queries from one shared mailbox. You’ll also have the ability to choose whether you’d like to reply to the operator, customer or operator & customer.

What are the benefits of using the Voelkner Re-in app?

Connecting your Voelkner Re-in account to eDesk will allow you to see all your buyer messages from that Voelkner Re-in account directly in your eDesk Mailbox.

You will also see the relevant Voelkner Re-in customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.