Never miss a sale. Answer customer questions instantly - anytime.

A conversation begins when a customer engages with your eCommerce AI agent and includes all subsequent interactions until resolution or escalation. Our pricing is transparent – you only pay for meaningful interactions where our AI agent provides value.

eDesk Chatbot handles routine inquiries and repetitive questions, freeing your human agents to focus on complex tasks and high-value interactions. The AI-driven system automatically escalates conversations that require human expertise, creating a seamless handover with full conversation context.

Our eCommerce AI chatbot achieves exceptional accuracy through continuous learning and eCommerce-specific training. Chatbot is built with guardrails to prevent inaccurate information and leverages your actual product data, inventory, and policies to ensure responses are always current and correct.

Yes, while most eCommerce businesses benefit from 24/7 coverage, you can schedule when your AI agent is active. You can also customize which types of inquiries the Chatbot handles based on time of day, allowing for different support strategies during business hours versus after hours.

Our AI agent technology integrates seamlessly with all major eCommerce platforms including Shopify, Magento, WooCommerce, BigCommerce, and custom solutions. Chatbot can access order status, product information, and customer data from your existing systems.

Certainly. Our team will help you set up your AI agent at no cost. Talk to the team today to see how Chatbot’s conversational AI can transform your customer experience and drive sales.