Skip to content

Login
Support
Contact us

Product
Resources
ROI Calculator
Pricing
Book a demo
Start for free

With eDesk you can

Centralize All sales and messaging channels, one inbox

Personalize Leverage the customer, product & order

Automate Improve productivity with AI automations

Collaborate Work across teams for better outcomes

Measure Improve performance with unified analytics

Achieve 5* ReviewsRequest reviews from your happiest customers

Integrations

Amazon
Mirakl
Shopify
WooCommerce
CDiscount
Whatsapp

eBay
TikTok
Walmart
Magento
BigCommerce
Instagram

See 300+ no-code integrations →

See eDesk in action

A self-serve interactive experience of eDesk →

Meet Ava: the AI chatbot →
Start a 14-day free trial →
Book a 1-to-1 demo →
Watch a 3-minute demo →

24/7 Customer Support
Help Center
API Documentation
Product Updates
ROI calculator

Menu

24/7 Customer Support
Help Center
API Documentation
Product Updates
ROI calculator

Customer Success Stories
Blog
Webinars
Affiliate Program
CX Scorecard

Menu

Customer Success Stories
Blog
Webinars
Affiliate Program
CX Scorecard

Customer Stories

Learn from the eDesk community's challenges  & successes

Read our customer stories →

Explore our product tour →
Start a 14-day free trial →
Book a 1-to-1 demo →
Watch a 3-minute demo →

Download the eDesk App and keep tabs in real-time

Learn more →

Main Menu

Product
Integrations
Resources
Product Tour
ROI Calculator
Pricing

Day: September 27, 2018

Subscribe and we will keep you updated.

Main Menu

All articles
AI
Shopify
Customer service
Customer stories
eCommerce tips
Amazon
eBay

Search

Search

How to Write Time-Saving Response Templates

Personalized service.

Cillian Bracken-Conway June 14, 2022

The All-in-One Help Desk for eCommerce

Discover our other products

Compare

Zendesk
Freshdesk
Dixa
ChannelReply
Front

Zendesk
Freshdesk
Dixa
ChannelReply
Front

Alternatives

Gorgias vs Zendesk
Zendesk vs Freshdesk
Zendesk Alternatives
Freshdesk Alternatives
Gorgias Alternatives

Gorgias vs Zendesk
Zendesk vs Freshdesk
Zendesk Alternatives
Freshdesk Alternatives
Gorgias Alternatives

Features

Chatbot
eDesk AI
Smart Inbox
Customer View
Live Chat
Talk
Insights
Feedback & Reviews
Knowledge Base

Chatbot
eDesk AI
Smart Inbox
Customer View
Live Chat
Talk
Insights
Feedback & Reviews
Knowledge Base

Integrations

Shopify
BigCommerce
Magento/Adobe Commerce
WooCommerce
Amazon
eBay
Walmart
Mirakl
All 200+ Integrations

Shopify
BigCommerce
Magento/Adobe Commerce
WooCommerce
Amazon
eBay
Walmart
Mirakl
All 200+ Integrations

Resources

Help Center
Webinars
Blog
Partners
Become a Partner
Product updates
API Documentation
Affiliates

Help Center
Webinars
Blog
Partners
Become a Partner
Product updates
API Documentation
Affiliates

Guides

Shopify customer support
eCommerce customer support
Amazon customer support
Walmart customer support

Shopify customer support
eCommerce customer support
Amazon customer support
Walmart customer support

Company

About Us
Contact
Careers

About Us
Contact
Careers

Follow along with us

Facebook Twitter Youtube Linkedin Instagram

Facebook Twitter Youtube Linkedin Instagram

Choose your language

Français
Deutsch
Italiano
Español

© eDesk 2022, All rights reserved.