Skip to content

Product

Our product

Pre-sales support

Help customers by identifying needs and offering solutions.

24/7 support with AI

Ticket classification

Streamline support

Resolve queries and issues more efficiently.

AI Automations

Multi-channel communication

Holistic customer view

Build loyalty

Earning trust and foster lasting customer relationships.

Customer satisfaction

Improved response times

Experience eDesk in action

Try our interactive self-serve demo now
Integrations
Marketplaces

Amazon

eBay

Walmart

Mirakl

TikTok

D2C and Retail

Shopify

Magento

BigCommerce

WooCommerce

Prestashop

Cdiscount

Communication

Email

Live chat

Talk

Whatsapp

Facebook

Instagram

Tracking & shipping

Aftership

Shipstation

Veeqo

Management & Automation

Rithum

ChannelEngine

Linnworks

See 300+ no-code integrations →
Resources

Using eDesk

Product updates

Help articles

API documentation

Explore

Customer success stories

Blog articles

Webinars & Events

Affiliate program

Get in touch

Contact support

Contact sales

Discover how eDesk transforms customer support

Read our customer stories
Pricing

Product

Pre-sales support

24/7 support with AI

Ticket classification

Streamline support

Multi-channel communication

Holistic customer view

Build loyalty

Customer satisfaction

Improved response times

Integrations

Amazon
eBay
Walmart
Mirakl
TikTok

Shopify
Magento
BigCommerce
WooCommerce
Prestashop
Cdiscount

Email
Live chat
Talk
Whatsapp
Facebook
Instagram

Aftership
Shipstation
Veeqo

Rithum
ChannelEngine
Linnworks

See 300+ no-code integrations →

Resources

Using eDesk

API documentation

Explore

Customer success stories

Product updates

Webinars and events

Affiliate program

Get in touch

Contact support

Day: October 23, 2018

Subscribe and we will keep you updated.

Main Menu

All articles
AI
Shopify
Customer service
Customer stories
eCommerce tips
Amazon
eBay

Search

Search

Stop losing staff! Creating the perfect onboarding experience.

Onboarding.

Peter Boyle June 14, 2022

The All-in-One Help Desk for eCommerce

Discover our other products

Compare

Zendesk
Freshdesk
Dixa
ChannelReply
Front

Zendesk
Freshdesk
Dixa
ChannelReply
Front

Alternatives

Gorgias vs Zendesk
Zendesk vs Freshdesk
Zendesk Alternatives
Freshdesk Alternatives
Gorgias Alternatives

Gorgias vs Zendesk
Zendesk vs Freshdesk
Zendesk Alternatives
Freshdesk Alternatives
Gorgias Alternatives

Features

Chatbot
eDesk AI
Smart Inbox
Customer View
Live Chat
Talk
Insights
Feedback & Reviews
Knowledge Base

Chatbot
eDesk AI
Smart Inbox
Customer View
Live Chat
Talk
Insights
Feedback & Reviews
Knowledge Base

Integrations

Shopify
BigCommerce
Magento/Adobe Commerce
WooCommerce
Amazon
eBay
Walmart
Mirakl
All 200+ Integrations

Shopify
BigCommerce
Magento/Adobe Commerce
WooCommerce
Amazon
eBay
Walmart
Mirakl
All 200+ Integrations

Resources

Help Center
Webinars
Blog
Partners
Become a Partner
Product updates
API Documentation
Affiliates

Help Center
Webinars
Blog
Partners
Become a Partner
Product updates
API Documentation
Affiliates

Guides

Shopify customer support
eCommerce customer support
Amazon customer support
Walmart customer support

Shopify customer support
eCommerce customer support
Amazon customer support
Walmart customer support

Company

About Us
Contact
Careers

About Us
Contact
Careers

Follow along with us

Facebook Twitter Youtube Linkedin Instagram

Facebook Twitter Youtube Linkedin Instagram

Choose your language

Français
Deutsch
Italiano
Español

© eDesk 2022, All rights reserved.