Cillian Bracken-Conway, Author at eDesk

How to Hack Frequently Bought Together on Amazon

How often are you utilising the ‘frequently bought together’ feature on Amazon? If the answer is ‘not at al’ then you could be missing out

Cillian Bracken-Conway February 6, 2024

Is Amazon Deleting or Blocking Your Reviews?

Reviews are a fundamental part of being a success selling on Amazon, so the idea that yours could be blocked or deleted is worrisome. How

Cillian Bracken-Conway February 27, 2023

5 Ways to Improve Your Amazon Customer Experience

Amazon is all about the customer experience. It’s right there in their logo, with the arrow going from a to z to represent their guarantee.

Cillian Bracken-Conway February 6, 2024

What is the Amazon Request a Review Button?

We all know how tough it is to get a buyer to leave a review once the sale’s been completed, so how cool is it

Cillian Bracken-Conway April 27, 2022

11 Ways to Find Trending Products To Sell on Your eCommerce Site

Guest post by Brian Dean from Backlinko Tapping into a trending product category can be a goldmine for any eCommerce site. That’s because a trending

Cillian Bracken-Conway April 27, 2022

7 Ways an eCommerce Helpdesk Can Boost Your Business

With online sales activity increasing during the COVID-19 pandemic, more and more businesses are turning to eCommerce helpdesk software to boost their business. Transaction Intelligence

Cillian Bracken-Conway July 7, 2023

4 Customer Feedback Templates That Actually Get Results

Every eCommerce business knows the relevance of customer feedback — and how hard it can be to obtain it. Not to mention, once you get

Cillian Bracken-Conway February 27, 2023

Amazon Seller Feedback: Everything You Need to Know

Amazon got to where it is today by providing a world-class experience for customers, an experience built on trust. If you’re selling on Amazon, you

Cillian Bracken-Conway January 8, 2024

What Does Data Tell Us About the Future of eCommerce?

Business thrives on data, and none more so than eCommerce businesses. Using tools to collect your own data, like a helpdesk, can provide Transaction Intelligence

Cillian Bracken-Conway April 27, 2022

eDesk Supercharges Customer Support with AI Advancements, Equipping Retailers for Ongoing eCommerce Boom

London, 16th March 2021: Global online sales grew 27.6% in 2020 to reach $4.28tn [1] and the number of transactions needing customer support increased from

Cillian Bracken-Conway April 27, 2022

7 Top Customer Support Trends for 2021

Just like a classic car, aged whiskey or that little black dress, superior customer service never goes out of style. Companies like First Direct, Lakeland,

Cillian Bracken-Conway April 27, 2022

eDesk Product Update: Feb 2021

Over the last few months, the eDesk Product team has been working hard on making our eCommerce helpdesk and feedback platform even better. Check out

Cillian Bracken-Conway January 26, 2023

Author: Cillian Bracken-Conway

How to Hack Frequently Bought Together on Amazon

Is Amazon Deleting or Blocking Your Reviews?

5 Ways to Improve Your Amazon Customer Experience

What is the Amazon Request a Review Button?

11 Ways to Find Trending Products To Sell on Your eCommerce Site

7 Ways an eCommerce Helpdesk Can Boost Your Business

4 Customer Feedback Templates That Actually Get Results

Amazon Seller Feedback: Everything You Need to Know

What Does Data Tell Us About the Future of eCommerce?

eDesk Supercharges Customer Support with AI Advancements, Equipping Retailers for Ongoing eCommerce Boom

7 Top Customer Support Trends for 2021

eDesk Product Update: Feb 2021

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