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As we enter 2024, customer service has never been more important. Research shows that 86% of customers will pay up to 25% more for good
Choosing the best shopping cart software for your business will depend on a number of factors, from company size and goals, to the level of
The supply chain crisis is a topic that’s been impossible to avoid for eCommerce sellers. It’s been front and centre in the media, both in
If your company is ready to ramp up its customer service efficiency and productivity, there can be no better way of doing so than by
Increasing customer loyalty is one of the most important factors in running a successful business. This is because research shows that typically, 80% of a
A guest post about keyword optimization from our friends at, ZonGuru who make selling on Amazon easier with their powerful data insights and automation toolkit.
Today’s consumers have high expectations when it comes to the brands they interact with delivering a positive customer experience. And many leading brands are responding
Last year, Amazon experienced record levels of holiday sales as shoppers around the world ordered billions of products. But this holiday season will be even bigger for eCommerce, despite
A guest post from our friends at Profit Whales, who help brands use marketing budgets and increase conversion rates efficiently. Amazon sellers know firsthand how
Customer Relationship Management (CRM) software has been a game-changer for many businesses looking to grow their business, provide excellent customer service and expertly manage their
A guest post from our friends at EasyPost, whose Shipping API solves complex logistics problems for online merchants. Customer service is at the forefront of
eCommerce sales in the European Union reached €717 billion in 2020, yet VAT fraud costs EU member states as much as €50 billion each year. The
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