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When you first start selling online, receiving negative customer feedback can feel like a real kick in the teeth. You’ve put in all the hard
Every eCommerce business wants positive feedback, but a negative comment isn’t the end of the world. Remember, the purpose of feedback is to help your
Consumers are dramatically changing the face of customer service, and with the latest technologies helping to make businesses more available, consumers are demanding 24/7 accessibility,
Don’t tell my boss but I’m feeling generous and have decided to share two completely free templates directly from eDesk Feedback which you can use
The long term success of any online business relies on international eCommerce customer support. Now more than ever, customers want to feel an affinity with
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