All your eCommerce customer support tips, education and news

The Essential Beauty & Cosmetics Marketplaces for US and EU Sellers

Ann O'Sullivan October 24, 2025

The Top Global Home & Garden Marketplaces for US and EU Sellers

Ann O'Sullivan October 24, 2025

The Best Platforms to Sell Food Online

Ann O'Sullivan October 24, 2025

The Top 10 Fashion Marketplaces to Sell On in 2025

Ann O'Sullivan October 24, 2025

How Do Etsy Seller Fees Work?

Ann O'Sullivan October 24, 2025

How to Run Etsy Ads: A Guide to Boosting Your Visibility

Ann O'Sullivan October 24, 2025

Amazon vs eBay: How Customer Service Requirements Differ Between Platforms

Ann O'Sullivan October 24, 2025

TikTok Shop Customer Service: Managing Support for Social Commerce

Ann O'Sullivan October 24, 2025

International Customer Service: Auto-Translation, Time Zones & Cultural Considerations

Ann O'Sullivan October 24, 2025

How Packaging Affects Customer Service: Managing Unboxing Experience Issues

Ann O'Sullivan October 24, 2025

What Amazon FBA Courses Don’t Teach You About Customer Service

Ann O'Sullivan October 24, 2025

The Connection Between eBay Customer Service and Sales Performance

Ann O'Sullivan October 23, 2025