All your eCommerce customer support tips, education and news.

5 Ways to Improve Your Amazon Customer Experience

Cillian Bracken-Conway February 6, 2024

What is the Amazon Request a Review Button?

Cillian Bracken-Conway April 27, 2022

11 Ways to Find Trending Products To Sell on Your eCommerce Site

Cillian Bracken-Conway April 27, 2022

7 Ways an eCommerce Helpdesk Can Boost Your Business

Cillian Bracken-Conway July 7, 2023

4 Customer Feedback Templates That Actually Get Results

Cillian Bracken-Conway February 27, 2023

Help Your Helpdesk Empower Your Brand

Ann O'Sullivan March 9, 2022

Amazon Seller Feedback: Everything You Need to Know

Cillian Bracken-Conway January 8, 2024

What Does Data Tell Us About the Future of eCommerce?

Cillian Bracken-Conway April 27, 2022

eDesk Supercharges Customer Support with AI Advancements, Equipping Retailers for Ongoing eCommerce Boom

Cillian Bracken-Conway April 27, 2022

A Message From Our CEO: The Next Phase of eDesk

Ann O'Sullivan January 17, 2022

7 Top Customer Support Trends for 2021

Cillian Bracken-Conway April 27, 2022

eDesk Product Update: Feb 2021

Cillian Bracken-Conway January 26, 2023