All your eCommerce customer support tips, education and news.

3 Time-Saving Tips for Customer Service Automation

Sheena Ingle August 13, 2024

The Groundbreaking Benefits of AI in eCommerce

Sheena Ingle August 15, 2024

Customer Loyalty and Retention: The Pitfalls of a Bad Approach

Sheena Ingle August 15, 2024

Customer Service for eCommerce: Top 10 Tips You Need to Know

Sheena Ingle August 15, 2024

Best Shopify Customer Service Apps in 2023

Ann O'Sullivan August 15, 2024

How to Use the Power and Influence of Gen Z to Your Business Advantage

Sheena Ingle August 15, 2024

The 11 Best Zendesk Alternatives for 2024

Ann O'Sullivan August 15, 2024

Supercharge Your Customer Support with an eCommerce API: 4 Actionable Use Cases

Erin Bradley August 15, 2024

9 Best eCommerce Help Desk Software: The Complete List (2024)

Cillian Bracken-Conway August 15, 2024

How do you deal with angry customers?: 10 ways to handle angry customers in eCommerce

Cillian Bracken-Conway October 22, 2024

10 Best Social Media Customer Service Software for 2024

Cillian Bracken-Conway August 15, 2024

How to Calculate and Increase Customer Lifetime Value (LTV)

Ann O'Sullivan August 15, 2024