All your eCommerce customer support tips, education and news

Freshdesk and Big Commerce – Does it work?

Cillian Bracken-Conway November 6, 2023

Top tips for scaling up your eCommerce customer support team

Cillian Bracken-Conway November 3, 2023

AI in eCommerce – The Future of Online Shopping

Cillian Bracken-Conway October 20, 2023

8 best Help Scout alternatives

Cillian Bracken-Conway October 20, 2023

September Product Roundup: New reporting functionality, ManoMano integration and more!

Erin Bradley October 11, 2023

How to Reduce eCommerce Returns (And Why They Happen in the First Place)

Ann O'Sullivan September 25, 2023

Gorgias vs Zendesk

Cillian Bracken-Conway September 20, 2023

August Product Roundup: AI Composer, AI language localisation, and what’s to come!

Erin Bradley September 12, 2023

Coming soon: Buy with Prime in Shopify Checkout

Brendan Hughes September 7, 2023

9 Best Freshdesk Alternatives

Cillian Bracken-Conway August 30, 2023

Zendesk and Shopify – Does it work?

Ann O'Sullivan August 28, 2023

8 Top Gorgias Alternatives (And Why eDesk is #1)

Cillian Bracken-Conway August 25, 2023