All your eCommerce customer support tips, education and news

What is eCommerce personalization and why should you care?

Sheena Ingle May 17, 2023

The Future of eCommerce Begins Today: Introducing eDesk AI

Sheena Ingle May 9, 2023

30 Customer Service Stats eCommerce Sellers Shouldn’t Ignore

Sheena Ingle May 5, 2023

Why Online Customer Reviews are the Ultimate Salesperson for eCommerce

Sheena Ingle May 2, 2023

AI Use Cases in eCommerce: Boost Every Aspect of Your Business

Sheena Ingle May 1, 2023

3 Time-Saving Tips for Customer Service Automation

Sheena Ingle April 26, 2023

The Groundbreaking Benefits of AI in eCommerce

Sheena Ingle April 25, 2023

Customer Loyalty and Retention: The Pitfalls of a Bad Approach

Sheena Ingle April 21, 2023

Customer Service for eCommerce: Top 10 Tips You Need to Know

Sheena Ingle April 18, 2023

Best Shopify Customer Service Apps in 2023

Ann O'Sullivan April 17, 2023

How to Use the Power and Influence of Gen Z to Your Business Advantage

Sheena Ingle March 21, 2023

Top Zendesk Alternatives Specifically for eCommerce Businesses (2025 Update)

Ann O'Sullivan March 13, 2023