The Top 5 eCommerce Support Platforms for 2025
November 20, 2024
In the ever-competitive world of eCommerce, effective customer support can set your brand apart — and crucially, mean you make more sales. Which is what
Customer Success Manager, Aircall
Senior Product Manager, eDesk
In today’s rapidly changing business landscape, it’s more important than ever to retain customers and keep them coming back.
How can this be done? By implementing automation and personalization in your customer service strategy.
In the ever-competitive world of eCommerce, effective customer support can set your brand apart — and crucially, mean you make more sales. Which is what
Mirakl is a great place for eCommerce sellers to grow. But with growth comes more customers, and the bigger you are, the greater their expectations
As an eBay seller, your competitors are already gearing up for Black Friday and Cyber Monday (BFCM). Are you? Don’t get left behind—avoid these common
Providing stellar customer service on marketplaces is crucial for building a loyal customer base and increasing sales. With the right strategies, you can create a
1. Not Preparing Early Enough Mistake: Waiting until the last minute to plan promotions, update your site, or organize inventory. Avoid It: Start planning 6
1. Optimize Your Listings for Maximum Visibility Update Keywords: Ensure your product listings are optimized with relevant, high-traffic keywords. Tools like Helium 10 or Jungle
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