Chief Customer Officer | eDesk
Product Manager | eDesk
Onboarding Manager | eDesk
Your business’s relationship with your customers doesn’t end at the point of sale. Your customers will need to learn how to use your products, how
AI chatbots are revolutionizing the e-commerce landscape by transforming how customers interact with online platforms and make purchasing decisions. From Amazon’s AI-powered assistant, Rufus, to
Service Level Agreements (SLA’s) allow marketplaces to ensure third-party sellers deliver customer service to their clients within an acceptable time frame. Amazon for example dictates
In eCommerce, Service Level Agreements (SLA’s) are synonymous with marketplaces who use them to ensure third-party sellers deliver customer service to their clients within an
Social commerce sales are projected to more than double to $145B by 2027 from $67B in 2023, eMarketer forecasts. Amazon’s eager to get involved. TikTok
Any successful Amazon seller will tell you that positive reviews are worth their weight in gold. However, consumers are becoming increasingly aware of the increase
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