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Exceptional customer support is a baseline expectation in 2025. Which is why – for online retailers – having the best eCommerce help desk software can

AI is revolutionizing customer service across industries, allowing businesses to provide faster, more personalized, and efficient support. From AI-driven chatbots to predictive analytics, companies are

As customer service expands globally in the digital age, it brings with it the challenge of providing seamless customer service in multiple languages. If eCommerce

Amazon has officially launched Amazon.ie, which means customers in Ireland can now benefit from access to over 200 million products, one-day deliveries, and a Prime

As AI technology continues to advance at an alarming pace, a new type of intelligence system is emerging – agentic AI. Unlike traditional AI assistants,

The rapid evolution of artificial intelligence in the last ten years has transformed how industries are run all over the world. From cybersecurity to healthcare,