Don’t tell my boss but I’m feeling generous and have decided to share two completely free templates directly from eDesk Feedback which you can use to successfully solicit more feedback from Amazon buyers.
Asking for feedback in the right way (and at the right time) on Amazon can help boost your seller rating and consequently, your sales and Buy Box percentage.
When the order has arrived safely and on time, this is the optimal time to remind buyers how important feedback is to your business and include a link to leave feedback. Note, it’s best practice to not send more than one message to your buyers when requesting seller feedback.
Amazon Feedback Request Template
Order ID: 123-4567890-1234567
Hi there,
Thank you for your order of GoPro HERO.
I hope that you’ve received your package and everything is in order.
Got a minute?
I’d really appreciate it if you could rate how I handled your packaging and delivery.
You can leave your feedback here. It takes just a minute and would be greatly appreciated.Have any issues?
Just reply to this email and I’ll get right on the case.Kind regards,
[Seller-name]Feedback requests powered by @eDesk
Seller feedback is a lot easier for buyers to leave than Amazon product reviews.
Amazon Feedback and Product Review Request Template
Hi there,
Thank you for your order of GoPro HERO.
I am delighted you’ve chosen our company, [Seller-name] on Amazon to buy this item.Rate your buying experience
Please leave your feedback here about how we as a company handled your packaging and delivery.
It takes just a minute and your feedback can help us improve.Review your product
Please leave your product review here so that other Amazon shoppers can see what you think of this item.Have any issues?
Just reply to this email and I’ll get right on the case.Kind regards,
[Seller-name]Feedback requests powered by @eDesk
Automate Amazon Feedback Requests
If you want to automate your Amazon feedback management and gain access to more great templates like the ones above, then consider signing up for a FREE trial of eDesk Feedback.
Sellers using the software are experiencing an increase in seller feedback and product reviews as well as a reduction in harmful negative or neutral feedback. To avail of the free trial, you don’t even need a credit card.
